BetLegend Privacy Policy

At BetLegend Casino, we take the protection of your personal data seriously. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, register an account, or use any of our gaming and sportsbook services. By using BetLegend, you agree to the practices described below, and we encourage you to read this document carefully before submitting any personal details to us.

Information We Collect

Here at Bet Legend, we collect information that you provide directly to us, as well as data generated through your use of our platform. We are required to verify your identity and eligibility under the terms of our UK Gambling Commission licence, so the information we gather is essential to maintaining a safe and compliant service.

• We collect your name, date of birth, address, email and phone number during registration
• We gather payment details when you use Visa Debit, Mastercard Debit, Apple Pay, Google Pay, Trustly, Pay by Bank, PayPal, Skrill, Neteller, Paysafecard or Neosurf
• We record your gaming activity, deposits, withdrawals and bonus participation
• We may request proof of identity, proof of age and proof of residence as part of our KYC obligations
• We log technical data such as your IP address, device type and browser information

Our BetLegend platform also collects information automatically through cookies and similar technologies, which help us recognise returning players and improve the overall user experience. We at BetLegend never request cryptocurrency details, as we do not accept cryptocurrency as a deposit or withdrawal method.

How We Use Your Information

We use the data we collect for several legitimate purposes connected to operating our casino and sportsbook responsibly. At BetLegend Casino, we rely on this information to verify your identity, process transactions, prevent fraud, and comply with our regulatory obligations under UK law.

• We use your information to open, manage and verify your account
• We process deposits and withdrawals, including the additional verification triggered by withdrawals totalling over £1,000
• We confirm that you are not registered with GAMSTOP or self-excluded from any brand operated by our group before allowing account creation
• We send you transactional communications and, where you have consented, promotional offers such as our welcome bonus
• We analyse gameplay patterns to support responsible gambling tools and detect unusual activity

Our Bet Legend team may also use your data to respond to enquiries submitted through live chat, email or our on-site contact form. We retain records of these communications to ensure consistent and accurate support.

Legal Basis for Processing

We process your personal data on several legal grounds recognised under UK data protection law. In most cases, we rely on the necessity of processing to perform our contract with you, to comply with our legal and licensing obligations, or because you have given us your consent. We at Bet Legend also process certain data based on our legitimate interests, such as preventing fraud and maintaining the security of our systems.

Sharing Your Information

We do not sell your personal data. However, BetLegend may share information with trusted third parties where necessary to operate our services effectively and lawfully.

• We share data with payment providers to process your deposits and withdrawals
• We disclose information to identity verification and KYC service providers
• We provide data to regulatory bodies, including the UK Gambling Commission, when legally required
• We may share information with GAMSTOP and similar self-exclusion schemes
• We work with our affiliated companies, Anakatech Interactive Limited and Anakatech Limited, in connection with the operation and software supply of our platform

Our BetLegend Casino suppliers and partners are contractually obligated to protect your data and to use it only for the purposes we specify. We never permit third parties to use your information for their own independent marketing purposes without your explicit consent.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. At Bet Legend, we use encryption, secure servers and restricted access controls to safeguard the information you share with us. While we strive to protect your data at all times, no method of transmission over the internet can be guaranteed as completely secure.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting our legal, accounting and regulatory reporting requirements. Our BetLegend records relating to KYC documentation, transaction history and account activity are generally kept for the periods required under UK gambling and anti-money laundering regulations, even after your account has been closed.

Your Rights

As a player at BetLegend, you have a number of rights regarding the personal data we hold about you. We are committed to honouring these rights promptly and transparently.

• You can request access to the personal data we hold about you
• You can ask us to correct inaccurate or incomplete information
• You can request that we erase your data, subject to our legal retention obligations
• You can object to or restrict certain types of processing
• You can withdraw your consent to marketing communications at any time

To exercise any of these rights, you can contact our support team at [email protected]. We will respond to your request within the timeframes required by applicable data protection law.

Cookies

We use cookies and similar tracking technologies to operate our website, remember your preferences, and understand how you interact with our games and sportsbook. We at BetLegend allow you to manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our site.

International Transfers

Because our software and facilities are supplied by Anakatech Limited in the British Virgin Islands, some of your data may be processed outside the United Kingdom. Wherever BetLegend transfers data internationally, we ensure that appropriate safeguards are in place to protect your information to a standard consistent with UK data protection requirements.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. We encourage you to review this page periodically, as continued use of Bet Legend after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we handle your personal data, please reach out to our support team via live chat, our on-site contact form, or by email at [email protected]. Our live chat is available Monday to Friday from 08:00 to 23:00 and Saturday to Sunday from 10:00 to 22:00. We are here to help you understand how BetLegend Casino protects and manages your information.